Privacy Policy
Last updated: 11/05/2026
At {site_name}, managed by the pym:sol network, we take the protection of your data very seriously. This policy clearly explains what data we collect, why we do it, and what your rights are under Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).
- Data Controller
- Owner:
- NIF/CIF:
- Address:
- Contact email:
- Activity: Content management, e-learning, and e-commerce.
- Data we collect and its purpose
We process the data you provide us with the following purposes:
- User Management and Registration: To allow access to restricted areas, courses, and personalized services.
- E-commerce: To process orders, manage payments (credit/debit cards), shipping, and billing.
- Subscriptions and Newsletter: To send newsletters and commercial offers (only if you have given your explicit consent).
- Customer Service: To resolve queries sent through our contact form.
- Browsing Data: We collect technical information (IP, browser type, operating system) to ensure site security and obtain usage statistics.
- Legal Basis for Processing
We process your data under the following legal bases:
- Execution of a contract: For the purchase of products or enrollment in courses.
- Consent of the data subject: For sending commercial communications and the use of non-technical cookies.
- Legitimate interest: To ensure website security and improve our services through statistical analysis.
- Legal obligation: For compliance with tax and accounting regulations.
- How long will we keep your data?
Personal data will be kept:
- As long as the commercial or user relationship is maintained.
- Until you request its deletion (provided there is no legal obligation to keep it).
- For the time required by tax regulations (usually 5 years for billing records).
- Recipients and Data Transfers
We do not sell or transfer your data to third parties, except:
- Service providers: Courier companies (for shipping), payment gateways, and web hosting services.
- Authorities: When there is a legal obligation or judicial requirement.
- International Transfers: If we use third-party tools (such as Google Analytics or Mailchimp), we ensure they comply with European security standards (Standard Contractual Clauses).
- Your Rights (ARCO-POL Rights)
You can exercise your rights at any time by sending an email to attaching a copy of your ID or equivalent document. You have the right to:
- Access: Know what data we have about you.
- Rectification: Correct inaccurate data.
- Deletion (Right to be Forgotten): Request the erasure of your data.
- Opposition and Limitation: Oppose the processing or request that its use be limited.
- Portability: Receive your data in a structured electronic format.
If you consider that your rights have not been properly addressed, you can file a claim with the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.
- Data Security
We have technical security measures (such as SSL protocols to encrypt information) and organizational measures to prevent loss, misuse, or unauthorized access. However, the user must be aware that internet security measures are not impregnable.
- Cookie Policy
This site uses cookies to improve the browsing experience. You can check the details of the cookies we use, their purpose, and how to disable them in our Cookie Policy.
- Modifications
We reserve the right to modify this policy to adapt it to new legislation. Any changes will be published on this same page with the corresponding update date.